Contact Centre Specialist
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- Latest Contact Centre Specialist jobs
- Top skills and experience for Contact Centre Specialists
- Contact Centre Specialist role reviews
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Find out how your salary compares with the average salary for Contact Centre Specialists.Latest Contact Centre Specialist jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Contact Centre Specialist employers on SEEK are looking for job seekers with expertise in the following areas. Contact Centre Services
Goal Setting
First Point of Contact
Customer Service
Customer Loyalty
Email
Class Actions
Empathy
Learning Aptitude
Personal Injury
Source: SEEK job ads and SEEK Profile data
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Latest Contact Centre Specialist reviews
2.0Mar 2024
A simple role that one can switch of but you need a thick skin.
Experience10+ years
Organisation sizeMedium (20-199 employees)
SpecialisationAdministration & Office Support
The good thingsIt's a very mundane, repetitive role that has the benefit of not taking your work home, as once you log out, you are done.
There are many instance's when you are expected to stay later than your alloc...
The challengesMundane, repetitive, abused by the clients & employer without any recognition or compensation with salary.
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1.0Jul 2024
Worst Job I Have Had
ExperienceLess than a year
Organisation sizeLarge (200+ employees)
SpecialisationHealthcare & Medical
The good thingsWhen I am able to help the person on the other end of the call.
The challengesToxic work environment. Micromanaged calls but little interaction from team/team leader otherwise. Lack of return calls result in high number of unhappy and often hostile phone calls. Definitely not p...
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au