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Listed fifteen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Accountable for contact centre revenue line exceeding $160m
  • Key Member of the Senior Leadership Team
  • One of the largest investors in impaired retail credit in Australia
Oversee 350 + contact centre team members, Team Leaders and Operations Managers across two countries
15d ago
Listed twenty days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Highly strategic role on the CX leadership team
  • Lead the design & execution of strategies to optimise CX platforms
  • Permanent full-time position based in our head office in Mascot NSW
This leadership role is responsible for managing the implementation and optimisation of key CX platforms, including Salesforce and Genesys
20d ago
Listed twenty two days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Career defining leadership role during a significant period of transformation
  • Leading a large scale, nationally dispersed team in a fast paced environment
  • Healthcare experience highly valued
Lead the effective and efficient operation of triage health services within a contact centre environment for a significant national program
22d ago
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