8 tips for navigating references for a job

Having the right job references can be the key to landing your next role. While securing a reference may seem straightforward, navigating the process correctly can make a huge difference in how you're perceived by potential employers. 

We spoke to recruitment experts to outline the dos and don’ts of job references, including how to choose the right referees, how to prepare them, and common mistakes to avoid. 

Who makes a good job reference? 

Your job references should be people who can speak positively and credibly about your work ethic, skills, and professional achievements. 

Oliver Hawkley, general manager of Parker Bridge Recruitment, recommends choosing someone you’ve directly reported to, such as a current or former manager. If that’s not possible, consider respected figures like a university lecturer, mentor, or an intern supervisor. If you’ve just left school, your principal may be a suitable reference. 

Avoid using friends or peers - while they may have good things to say, they won’t carry the same credibility as a professional reference. 

Example of a good job reference: 

• Manager: "Sarah consistently met project deadlines, often going above and beyond her duties. She was proactive in solving problems and was a key contributor to the team's success during our peak periods." 

• Mentor: "Over the past year, I've seen James grow in both technical and leadership abilities. He displayed strong initiative in mentoring new team members and delivered significant improvements in our internal processes." 

Example of a bad job reference: 

• Peer: "Alex is a friendly colleague and good to work with. We often discuss work issues together, and he's always open to suggestions." 

• Friend: "Joanna is a hard worker and a great person. We’ve been friends for years, and I know she’ll do well in any role." 

How to ask for a job reference 

Before listing someone as a job reference, follow these steps: 

• Ask for permission – Never assume someone is willing to be your referee. Approach them professionally and confirm they’re comfortable providing a reference. 

• Explain the role – Provide details about the job you’re applying for so they can tailor their responses to highlight relevant strengths. 

• Discuss key strengths – Let them know which skills or achievements you'd like them to emphasise. 

• Keep them updated – If they agree, let them know when to expect a call or email from a potential employer. 

Eight tips for handling your job references 

1. Use credible and relevant referees 

Employers value references from people in senior positions who have directly overseen your work. Always choose someone who can speak confidently about your contributions and professionalism. Make sure to choose the best references for a job. 

2. Expect employers to check references 

Many recruiters verify references thoroughly. If you provide just a mobile number, they may confirm the referee’s position within the company before proceeding. Some candidates mistakenly list peers or colleagues instead of direct managers, which can weaken their application. 

3. Be strategic about when to share referee details 

There’s debate over whether to include referee contact details in a CV. Julie Sutton, recruitment manager at Ryan Recruitment, advises against it, stating: “Candidates should notify referees before they are contacted for confidentiality reasons.” Instead, list “References available upon request” and provide details only when necessary. 

4. Cover the last three years 

Employers typically want references covering the past three years of employment. While you can include older references if they’re highly relevant, focus on your most recent roles. 

5. Highlight strong references to employers 

If you have excellent referees, make it known to recruiters. Not all candidates have glowing references, so this can work in your favour. 

6. Provide written references if available 

While verbal references remain standard, a well-written reference can add value. If you have one, attach it to your application. 

7. Use quotes from written references in your CV 

Consider including direct quotes from your written references in your resume. Statements from past employers about your strengths can reinforce your credibility more than self-promotion. 

Prepare your referees for contact 

Brief your referees in advance so they’re not caught off guard. Provide details about the role and key achievements you’d like them to highlight. If they’re unprepared, they may unintentionally downplay your strengths. 

Here are some additional tips:  

1. Ask early: Contact your professional references early to ask if they’re willing to be a reference. Don’t wait until the employer contacts them. 

2. Give context: Once they agree, provide key details, such as: 

• The role you're applying for 
• The company you're applying to 
• Relevant skills and achievements to highlight 
• Specific projects or tasks that apply to the job 

3. Highlight key strengths: Let your referees know what strengths you’d like them to focus on, like leadership, problem-solving, or technical skills. 

4. Remind them of your work: If you haven’t worked closely with the referee recently, remind them of key projects or achievements they can mention. 

5. Explain the process: Tell your references what to expect, whether it’s a phone call, email, or formal reference form, so they’re prepared. 

6. Check availability: Make sure they’re available when the employer plans to contact them. If they’re unavailable, have an alternative ready. 

7. Show appreciation: Thank your referees for their time and let them know the outcome of your application. 

By properly preparing your job references, you help ensure they can speak confidently on your behalf and support your job application. 

Common mistakes to avoid 

Even strong candidates can make mistakes when handling job references. Here’s what to watch out for: 

• Using an unqualified referee – A reference from someone with no direct oversight of your work can weaken your application. 

• Failing to notify your referee – Catching them off guard may lead to a less-than-stellar review. 

• Listing outdated references – If your most recent roles aren’t covered, employers may question your work history. 

• Not preparing referees properly – A well-prepared referee can provide a stronger and more relevant recommendation. 

FAQs about job references 

1. Can a friend be a reference? 

No, unless they’ve supervised you in a professional setting. Personal references carry less weight than employer references. 

2. How should I contact a reference? 

Reach out via email or phone and ask politely if they’re willing to vouch for you. 

3. What if my current employer doesn’t know I’m job hunting? 

List previous employers instead, or let potential employers know you’ll provide references after an offer is made. 

4. Can I provide references from an old job? 

Yes, but focus on recent roles unless older references are highly relevant. 

By choosing the right referees and preparing them properly, you can ensure your job references strengthen your job application. With these strategies, you’ll present yourself as a strong, well-prepared candidate, increasing your chances of securing your next role.