Branch Manager
Oversee the daily operations of a retail store or financial institution.
Job growth5-year projection
12.1%
Job satisfaction 3.9Based on 108 reviews
Job growth5-year projection
12.1%
Job satisfaction 3.9Based on 108 reviews
On this page
- What's it like to be a Branch Manager?
- How to become a Branch Manager
- Latest Branch Manager jobs
- Top skills and experience for Branch Managers
- Is Branch Manager the right role for you?
- Branch Manager role reviews
What's it like to be a Branch Manager?
Branch Managers are employed in retail shops or financial institutions to control the location’s daily operations. They oversee the hiring, training and supervision of staff. The Branch Manager plans and coordinates the location’s product mix and daily activities and maintains records of stock levels and transactions processed.
Tasks and duties
- Determining product mix and stock levels.
- Setting and overseeing service standards.
- Selling goods and services to customers.
- Maintaining records of financial transactions and stock levels.
- Performing stock takes.
- Overseeing hiring, training and supervision of staff.
- Planning and coordinating maintenance, repairs and renovations.
- Preparing budgets and performance reports and delivering performance reviews.
- Promoting goods and services through in–store marketing and local media.
How to become a Branch Manager
Branch Managers often start their careers in a support role before progressing into management. Employers generally require completion of high school year 10 or higher. On-the-job training may be provided.
- Build relevant experience in a support role, such as Sales Assistant.
- Consider completing a relevant qualification such as the Certificate IV in Retail Management (SIR40316), Diploma of Business (BSB50120), or Bachelor of Business.
Compare your salary
Find out how your salary compares with the average salary for Branch Managers.Latest Branch Manager jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Branch Manager employers on SEEK are looking for job seekers with expertise in the following areas. Leadership
Profit Oriented
Profit and Loss
Team Leadership
Commercial Acumen
Customer Service
Relationship Management
Operations Management
Business Growth
Business Opportunity
Source: SEEK job ads and SEEK Profile data
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Is Branch Manager the right role for you?
How Branch Managers on SEEK rate this role
Latest reviews from 108 Branch Managers surveyed on SEEK
Work-life balance
Job satisfaction
Career progression opportunities
Job security
Pay / Salary
Variety of work
Working hours for Branch Managers
Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
Average ratings calculated from 108 Branch Managers surveyed on SEEK.
Latest Branch Manager reviews
May 2021
I can't think of any other role that gives you such responsibly, accountability and reward!
Reviewer's QualificationCertificate II in Split Systems Air Conditioning
Experience5 – 9 years
Organisation sizeMedium (20-199 employees)
SpecialisationHVAC Wholesale
The good thingsMy role as a branch manager has given me such a wide range of skills, mostly ones that I have learnt through on job experience rather than a dedicated course or training. Its a role you grow into and...
The challengesThere will be a range of challenges that occur regularly. Staff and customers are where i have found my largest challenges have come from as you are constantly dealing with so many personalities, emo...
Read more
Sep 2023
Challenging, satisfying, disappointing, learning experience, all in one experience
Reviewer's QualificationBachelor of Commerce
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationBanking & Financial Services
The good thingsLove the work life balance! The weekends, evenings and public holidays are ours to enjoy as much as possible and this gives enough time to relax and switch off and regain the equilibrium
The challengesCustomer facing role: people who walk into a branch are 90% of the time burdened by an issue and looking for an immediate solution regardless of the person they are communicating with. Hence, will tre...
Read more
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
