Call Centre Operator
Provide customer service for an organisation in a call centre.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Call Centre Operator?
- How to become a Call Centre Operator
- Latest Call Centre Operator jobs
- Top skills and experience for Call Centre Operators
- Is Call Centre Operator the right role for you?
- Call Centre Operator role reviews
What's it like to be
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Latest Call Centre Operator reviews
Mar 2021
Call centre Operator is a tough job with competing priorities but I wouldn't do anything else.
Reviewer's QualificationBachelor of Economics
Experience5 – 9 years
Organisation sizeSmall (1-19 employees)
SpecialisationAccounts
The good thingsI've worked in a few call centres and in different industry's - some days a full on taking calls and kpi's are reached without too much trouble - particularily in terms sales enquiry's coming to you -...
The challengesMultitasking and keeping up with policy/procedure changes and changes to the job as well as doing the job on a daily basis.
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Jan 2024
I enjoy all aspects of my role and the satisfaction I get from assisting and servicing the customers.
Reviewer's QualificationBachelor of Adult and Vocational Education
Experience5 – 9 years
Organisation sizeMedium (20-199 employees)
SpecialisationCall Centre & Customer Service
The good thingsThe good things
If you like talking with people on a daily basis and providing a great customer experience on every call you will have tremendous job satisfaction at the end of the day.
The challengesThe challenges
Not all customers will be nice so you need to be prepared to handle difficult calls in a professional manner and not take anything personally. The shift work can be challenging if you p...
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
