Claims Consultant
Represent an insurance provider to their customers and manage a variety of claims.
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Jobs in SEEK right nowJob growth
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Claims Consultant?
- How to become a Claims Consultant
- Latest Claims Consultant jobs
- Top skills and experience for Claims Consultants
- Is Claims Consultant the right role for you?
- Claims Consultant role reviews
What's it like to be
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Latest Claims Consultant reviews
4.0Aug 2019
Claims is a roller coaster of a job but gives you a perspective of insurance you don’t get to see
Reviewer's QualificationSouth Australian Certificate of Education (Stage 2)
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationMotor Claims
The good thingsThe best thing about being a claims consultant is the in depth level of knowledge you have regarding insurance and insurance policies, there is no way you’ll ever be caught off guard by your own insur...
The challengesThe biggest challenges within the role is learning how to deal with a lot of irate customers, (who cannot see you, if you work in a call centre) who will not hold back when they are angry. It’s someti...
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2.0Jan 2025
Not the best, not the worst. Wouldn’t recommend long term.
Experience1 – 4 years
Organisation sizeMedium (20-199 employees)
SpecialisationCall Centre & Customer Service
The good thingsSometimes you speak with really thankful clients and it can make you feel like you’ve made an impact. It is however a very small percentage.
The challengesDifficult clients.
Every customer service role we’re aware that customers/clients are going to be unhappy and get upset or yell.
Given this is a call centre based role, you get difficult clients cro...
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