The good thingsI am able to help customers during a difficult period in their lives. No two claims are the same, so the job is interesting and there is always something to learn.

The challengesThe pay is not as good as other similar positions in other industries.

Jun 2024

A role that's forever adapting to the new changes within the NDIA.

Reviewer's QualificationCertificate IV in Business Administration

Experience1 – 4 years

Organisation sizeMedium (20-199 employees)

SpecialisationCommunity Services & Development

The good thingsSupporting NDIS clients and their families with their claiming enquiries.

The challengesDealing with complaints about the NDIS. As a provider there isn't much we can do to assist except advise clients to contact their planner or the NDIA.

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Source: SEEK role reviews

SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au

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An interesting job where you're able to make a difference

A role that's forever adapting to the new changes within the NDIA.

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