Receptionist resume templates

Download a free resume template you can use when applying for Receptionist jobs.

Download a resume template

Preparing to apply for a Receptionist job? Take the guesswork out of resume building by downloading one of our free resume templates.Each template includes a formatted, easy-to-read resume outline that’s suitable for Receptionist jobs. All you need to do is add your skills and experience.How you can get application-ready in three simple steps:

Download one of our free resume templates.
Tailor your resume with your skills, experience and contact details.
Review your resume before saving it as a PDF. Then you’re ready to start applying with it!

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Writing a resume for Receptionist roles

The following information is a guide to the skills, experience and professional details you could include in your resume. Remember to always tailor your resume to your specific strengths and the requirements of the job you’re applying for.

Technical skills to consider

Microsoft Office Suite

Skills in using Microsoft Office tools, including Word, Excel and Outlook for efficient document management and communication.
Proficient in creating and formatting documents, spreadsheets and professional emails.

Phone system operation

Ability to operate and manage phone systems, handling incoming calls, transferring calls and taking messages.
Familiarity with multi-line phone systems commonly used in office settings.

Appointment scheduling software

Proficient in using scheduling tools to manage appointments and coordinate meeting schedules.
Experience with software like Microsoft Outlook Calendar or other industry-specific scheduling applications.

Data entry

Accurate and fast data entry skills for maintaining records and updating databases.
Familiarity with data entry software and a keen eye for detail to ensure data accuracy.

Soft skills to consider

Communication

Clear and effective verbal and written communication skills for interacting with clients and colleagues.
Ability to convey information in a professional and friendly manner.

Organisational skills

Strong organisational skills, demonstrated through effective multitasking and prioritisation.
Capacity to manage reception area tasks efficiently while maintaining a welcoming atmosphere.

Attention to detail

Keen attention to detail in tasks such as appointment scheduling, data entry and document preparation.
Commitment to maintaining high-quality standards in administrative responsibilities.

Problem solving

Proven ability to identify and address challenges in day-to-day receptionist duties.
Quick and effective problem-solving skills for issues that may arise in a dynamic office environment.

Adaptability

Flexibility in adapting to changes in tasks, priorities or work environments.
Capacity to thrive in a dynamic receptionist role that may involve handling various responsibilities.

Keywords to consider

Customer service

Emphasise your dedication to providing excellent customer service.
Use keywords like customer satisfaction, client interaction and guest services.

Appointment scheduling

Highlight your skills in scheduling appointments and managing calendars.
Use terms like appointment coordination, calendar management and scheduling efficiency.

Administrative support

Emphasise your role in providing administrative assistance.
Include keywords like administrative support, office assistance and clerical duties.

Organisational skills

State your ability to manage tasks efficiently and stay organised.
Incorporate keywords such as task prioritisation, organisational efficiency and multitasking.

Microsoft Office

Specify your proficiency in using Microsoft Office tools.
Mention software names like Word, Excel and Outlook for document management and communication.

Problem solving

Highlight your ability to identify and address challenges proactively.
Use keywords such as issue resolution, problem-solving skills and decision-making.

Hospitality

Showcase your understanding of creating a welcoming and professional atmosphere.
Include keywords like hospitality, guest reception and creating a positive environment.

Try to capture your key skills, experience and what sets you apart as an ideal candidate. Here's a template to guide you:

As a diligent and personable receptionist with [X years] of experience, I thrive in creating a welcoming and efficient front desk environment. Proficient in managing diverse administrative tasks, my exceptional communication skills contribute to a positive guest experience.

These tips can help highlight your experience in a way that stands out to potential employers.

Tailor your experience to the job

Customise your experience by incorporating keywords from the job description.
Align your achievements with the specific requirements of the Receptionist role you're applying for.

Highlight achievements

Focus on data-driven results and quantify your achievements whenever possible.
Showcase instances where your receptionist skills positively impacted the efficiency of the front desk or contributed to a positive guest experience.

Use action verbs

Start each bullet point with strong action verbs to make your experience more compelling.
Words like coordinated, managed and facilitated convey a sense of proactive involvement in your previous roles.

Prioritise relevant experience

Place the most relevant receptionist experience at the top of each role in your work history.
Highlight tasks and responsibilities that directly relate to the requirements of the Receptionist position you're applying for.

Include relevant keywords

Incorporate relevant keywords that demonstrate your understanding of the receptionist role.
Use industry-specific terms, such as appointment scheduling, guest services and phone etiquette, to enhance the visibility of your resume to applicant tracking systems.

Keep it concise

Aim for concise statements that directly showcase your receptionist competencies.
Avoid unnecessary details and focus on presenting a clear, impactful narrative of your experience at the front desk.

When hiring new employees, some companies use an Applicant Tracking System (ATS) to filter applicants. An ATS helps by collecting and organising job applications and reading through resumes to find the best matches.Creating a resume that’s easily readable by ATS involves adopting a simple and clear format to ensure compatibility with automated systems. Here are some practical tips you can apply to your resume:

Use standard fonts and headings and avoid complex designs, graphics or tables that may confuse the ATS.
Include relevant keywords from the job description throughout your resume, particularly in a dedicated skills section.
Save your resume in a basic file format such as a PDF.

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More tips to improve your resume and help you stand out

Once you’ve got your resume together, these articles have tips to help you refine it:

Checking your spelling and grammar is a must and it’s a good idea to get a friend to read over your resume, too.When you’re done, upload your new resume to your SEEK Profile.Need to submit a cover letter with your resume? We’ve got a template for that, too. Download a cover letter template.

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Skills and experience employers are looking for

Having the right skills and experience can make you an in-demand applicant. Receptionist employers on SEEK are looking for job seekers with expertise in the following areas.

Hi there, have any of these? Sign-in or register to add skills to your SEEK Profile.

Reception

Phone Etiquette

Call Taking

Neat Personal Presentation

Multitasking

Customer Service

Administrative Support

First Point of Contact

Data Entry

Appointment Setting