Service Desk Analyst
Provide IT expertise and support to networks of users.
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Jobs in SEEK right nowJob growth
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Service Desk Analyst?
- How to become a Service Desk Analyst
- Latest Service Desk Analyst jobs
- Top skills and experience for Service Desk Analysts
- Is Service Desk Analyst the right role for you?
- Service Desk Analyst role reviews
What's it like to be
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Latest Service Desk Analyst reviews
Aug 2023
challenging and repetitive work
Experience5 – 9 years
Organisation sizeLarge (200+ employees)
SpecialisationInformation & Communication Technology
The good thingsTechnical Proficiency: A strong understanding of various hardware, software, operating systems, and networking concepts is essential for diagnosing and resolving technical issues effectively.
Problem...
The challengesProblem-Solving: Many Service Desk Analysts enjoy the challenge of diagnosing technical issues and finding solutions. The satisfaction of successfully troubleshooting and resolving problems can be ful...
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May 2021
Service desk analyst is very good role for new starter in IT and would recommend it to Every starter.
Reviewer's QualificationMaster of Information and Communication Technology
ExperienceLess than a year
Organisation sizeLarge (200+ employees)
SpecialisationService Desk Analyst
The good thingsThe service desk Analyst role is pretty good start for Person interested to start the career in IT environment so that the person can have the overall experience of level 1 and level 2 support so that...
The challengesDealing with new ticketing system and resolving the issue in appropriate time frame based of SLA with user request.
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