Lumify Learn

IT Service Management Professional

Lumify Learn (RTO 45994)
Duration
3 monthsfull-time
Study mode
Online
Next start date
April

Why study this course

  • Develop an understanding of the end-to-end operating model for the creation, delivery and operation of tech-enabled products and services
  • Learn about Information Technology Infrastructure Library (ITIL) and prepare to take the ITIL V4 Foundation exam
  • Study entirely online and have access to dedicated mentors

Entry requirements

There are no formal entry requirements for this course.

Where is this course offered?

This course is delivered online, so you can:

  • Study from anywhere and choose when you want to fit study into your week
  • Access all study materials, assessments, and student support services
  • Achieve the same qualification as someone studying in a classroom

Find out more about online courses and the benefits of studying online.

What you’ll learn

In this course you will learn about:

  • Service management and introduction to information technology infrastructure library (ITIL)
  • Serving clients, the service economy and your role in the Service Value Chain
  • Facilitation of co-creation of value with customers and stakeholders
  • The guiding principles of ITIL
  • The four dimensions of service management
  • Key concepts from lean, agile and devops

Enquire with Lumify Learn or visit their website to find out more about the course content, units, and what you’ll learn.

Course price

Enquire with Lumify Learn or visit their website to find out more about the course price for you.

Support and delivery

When you study with Lumify Learn you will have access to:

  • An online learning portal where you can interact with trainers and peers, participate in online forums and access course materials at any time of the day or night
  • Integrated online learning tools including video content, online quizzes and demonstration labs
  • Course mentors who are available on business days for live chat support
  • A dedicated e-book library with over 100 titles
  • A Lumify Edge Program which can connect you to companies currently hiring
  • Specialist learning support staff to assist you with your studies

Find out more about this course

Lumify Learn

IT Service Management Professional

Visit Lumify Learn's website
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Lumify Learn

IT Service Management Professional

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