Student Support Officer
Enhance the wellbeing and learning outcomes of students.
Job opportunities
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Jobs in SEEK right now
Job growth
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5-year projection
Salary
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Typical salary
Job satisfaction
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Job opportunities
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Jobs in SEEK right now
Salary
-
Typical salary
Job growth
-
5-year projection
Job satisfaction
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What's it like to be a Student Support Officer?
Student Support Officers work in schools and tertiary institutions as non-teaching staff members and are typically part of a wellbeing team. In some cases, they may be trained Social Workers or Youth Workers.
Tasks and duties
- Delivering prevention and early intervention programs for students at risk, such as anti-bullying, social skill development and health programs.
- Mentoring or providing support to students who need assistance.
- Attending phone calls and being the first point of contact for a wellbeing team.
- Engaging with students on a daily basis and handling enquiries.
- Maintaining student records and files and other administrative tasks.
- Delivering induction sessions including student safety presentations.
How to become a Student Support Officer
Depending on your specific role, you may need a tertiary qualification to become a Student Support Officer. Previous administration and customer service experience may be preferred by some employers. You will also need a valid and current Working with Children Check.
- Complete a tertiary qualification in social work, social science, youth work or a related discipline. This could be a Diploma of Youth Work (CHC50413), Bachelor of Social Science or Bachelor of Social Work.
- Gain experience. Consider starting off in an administrative or customer service job to develop key skills for the role.
- Obtain a Working with Children Check.
Compare your salary
Find out how your salary compares with the average salary for Student Support Officers.
Latest Student Support Officer jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Student Support Officer employers on SEEK are looking for job seekers with expertise in the following areas.
Source: SEEK job ads and SEEK Profile data
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Latest Student Support Officer reviews
Dec 2023
Reviewer's Qualification
Certificate III in Individual Support
Experience
Less than a year
Organisation size
Small (1-19 employees)
The good things
Meeting new people and being social. Forever changing work and room
To move state
The challenges
Short shifts, low pay and adjusting to night shifts
Read more
Nov 2023
Reviewer's Qualification
Bachelor of Arts
Experience
1 – 4 years
Organisation size
Medium (20-199 employees)
The good things
I loved working with the teenagers, and found the work challenging but rewarding.
The challenges
I ultimately left this role due to lack of support and aggressive/rude parents/carers.
Read more
Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.com.au
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