You are constantly learning new things, depending on the Financial Strategy that the Adviser has written for the client. No two days are ever the same, therefore you are always learning. This is great...

The challenges

The training on the job is appalling. You will often be left to figure things out for yourself. There is a real disconnect between Financial Advisers and the Client Service Officer. The Financial Advi...

Mar 2021

Customer Service Officer is not for everyone, but it"s a rewarding job job in it's own way!

Reviewer's Qualification

Certificate III in Tourism

Experience

5 – 9 years

Organisation size

Medium (20-199 employees)

Specialisation

Team Lead

The good things

Not one day is the same. It"a fast pace environment and you must be able to think on your feet and think outside the box. Love working under pressure. You have to love working in a Team.

The challenges

Working with difficult candidates and clients. You have to always stay calm, be friendly and handle every situation with ease, even if you feel like screaming. 😏

Source: SEEK role reviews

SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.com.au

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Client Service Officer in Finance is not for the light hearted, you need to have an investigative and fix it type of personality to survive.

Customer Service Officer is not for everyone, but it"s a rewarding job job in it's own way!

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