Collections Officer
Liaise with customers regarding overdue payments and collections actions.
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Jobs in SEEK right now
Salary
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Typical salary
Job growth
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5-year projection
Job satisfaction
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Latest Collections Officer reviews
Nov 2019
Reviewer's Qualification
Diploma
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Banking
The good things
Collection officers are there to educate customers in order to comply with their contract, assisting customers by giving them different options to comply with their up to date payments, explore paymen...
The challenges
Some of the challenges are: Be mindful of the privacy act, some of rules in order to contact customers are 3 times per week and over 10 times a month, be familiar with the collection path as every cus...
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Aug 2019
Reviewer's Qualification
Bachelor of Arts/Master of Teaching (Secondary)
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
teacher
The good things
Excellent starting salary rate and flexibility in work hours. Perfect for uni students/part time employment.
Intensity of the job means you are never bored, feel that you are not being challenged
The challenges
Can be personally taxing ie: circumstances that surround people`s inability to pay loans.
High KPIS
Constant pressure to collect money, even if the circumstance of the individual gives you nothing to ...
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.com.au
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