Customer Service Representative
Provide information or advice about products and services to customers.
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Jobs in SEEK right now
Salary
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Typical salary
Job growth
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5-year projection
Job satisfaction
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Latest Customer Service Representative reviews
May 2021
Reviewer's Qualification
Bachelor of Media and Communication
Experience
5 – 9 years
Organisation size
Medium (20-199 employees)
Specialisation
Media Post Productions
The good things
You know what they say- everybody should work in a Customer Service role for a year...
Good things:
-Feeling of achievement and helping others;
-Less stress (depending on the organisation’s cultur...
The challenges
-Dealing with people could be hard, when they are unreasonable and mean. Doing this on a daily basis might strain you if you’re not resilient and are affected by others easily;
-It could be repetitive...
Read more
May 2021
Reviewer's Qualification
Certificate IV in Workplace Trainer
Experience
Less than a year
Organisation size
Small (1-19 employees)
Specialisation
Transport
The good things
I love seeing the public everyday and helping them either directly or with advise on how to get help.
The challenges
Not everyone can be treated the same you cannot know what is in their mind so you must be able to read people and listen. Then engage accordingly, knowing you cannot always please everybody.
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.com.au
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