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This is a featured job
Featured

Early Resolution Officer

at Energy & Water Ombudsman NSW

This is a Full time job

Sydney NSW
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Multiple opportunities available
  • Reputable organisation in convenient Sydney CBD location
  • Flexible hybrid working environment
Multiple opportunities available for experienced and motivated complaints/dispute resolution professionals to join our fast-paced team.
This is a featured job
Featured

Conciliator

at Energy & Water Ombudsman NSW

This is a Full time job

Sydney NSW
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Reputable organisation in convenient Sydney CBD location
  • Grow your skills with comprehensive training and development
  • Flexible hybrid working environment
Join EWON's dispute resolution team for a 12-month opportunity, where you'll experience purposeful work and excellent employee benefits.
Listed twenty two hours ago

AO5 Policy and Complaints Coordination Officer

at Six Degrees Executive Pty Ltd

This is a Contract/Temp job

Northgate, Brisbane QLD
AUD 62.67 per hour, Superannuation
subClassification: Government - State
Government - State
classification: Government & Defence
(Government & Defence)
  • ASAP start – 31/01/2025
  • $62.67 per hour + Superannuation (agency contractor)
  • Full time work 36.25 hours a week
Coordinate the review, quality assurance and development of controlled documents (e.g. policies and procedures)
22h ago
Listed six days ago

Complaints Resolutions Officer – Mortgages

at Unisys

This is a Full time job

Rhodes, Sydney NSW
We embrace diversity, inclusion & belonging
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People-focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
Manage the end to end comprehensive investigation and resolution of internal/external complaints.
6d ago
Listed one day ago

Early Resolution Officer

at Energy & Water Ombudsman NSW

This is a Full time job

Sydney NSW
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Multiple opportunities available
  • Reputable organisation in convenient Sydney CBD location
  • Flexible hybrid working environment
Multiple opportunities available for experienced and motivated complaints/dispute resolution professionals to join our fast-paced team.
1d ago
Listed four days ago

Investigation Officer, Incidents and Complaints

at Catholic Healthcare Ltd

This is a Full time job

Macquarie Park, Sydney NSW
subClassification: Other
Other
classification: Healthcare & Medical
(Healthcare & Medical)
  • Based in Macquarie Park, short walk from Metro Station
  • 7 Additional leave days per year + Salary Packaging + WFH options
  • Leading NFP provider of Aged Care Services with 5000+ employees!
Join the Practice, Risk & Quality team - review & investigate incidents & complaints across all business units, supporting positive resolution.
4d ago
Listed one day ago

Conciliator

at Energy & Water Ombudsman NSW

This is a Full time job

Sydney NSW
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Reputable organisation in convenient Sydney CBD location
  • Grow your skills with comprehensive training and development
  • Flexible hybrid working environment
Join EWON's dispute resolution team for a 12-month opportunity, where you'll experience purposeful work and excellent employee benefits.
1d ago
Listed five days ago

Assistant Director, Complaints and Client Services

at Community Services Directorate

This is a Contract/Temp job

Canberra ACT
$119,595 – $128,465 per year
subClassification: Government - Federal
Government - Federal
classification: Government & Defence
(Government & Defence)
  • required to undergo a pre-employment National Police Check.
  • Driver’s license (C class) is essential.
  • Qualifications in Mediation and Government Investigations are desirable.
Working with Community Services Directorate (CSD) offers you the opportunity to directly contribute to supporting the Canberra Community
5d ago
Listed four days ago

Senior Advisor (Compliments & Complaints

at Department of Transport and Main Roads

This is a Full time job

Brisbane QLD
$113,144 - $121,056 per annum
subClassification: Government - State
Government - State
classification: Government & Defence
(Government & Defence)
  • Permanent Full-time
  • $113,144 - $121,056 per year
  • 12.75% Superannuation, applications for flexible work considered
An exciting opportunity is available to join our high performing, close and supportive Complaints Management Team.
4d ago
Listed three days ago

Policy and Complaints Coordination Officer

at Halcyon Knights Pty Ltd

This is a Contract/Temp job

Northgate, Brisbane QLD
AUD 63.42 - 68.81 per hour, Free on-site parking
subClassification: Records Management & Document Control
Records Management & Document Control
classification: Administration & Office Support
(Administration & Office Support)
  • Hourly rate contarct role until January 31, 2025
  • Inner North Brisbane location; free parking
  • Flexible work arrangements _ 5 days in the office fortnightly
Develop and update controlled documents in alignment with relevant legislation. Liaise with business units coordinating external customer complaints.
3d ago
Listed twelve days ago

Compliance/Complaints Officer

at Australian Warranty Network

This is a Full time job

Tanah Merah, Brisbane QLD
$70,000 – $85,000 per year
subClassification: Compliance & Risk
Compliance & Risk
classification: Banking & Financial Services
(Banking & Financial Services)
  • Product Review award winner for 6 years in a row (2019-2024)
  • Growth opportunities with onsite training & professional development
  • Employee benefits scheme, free annual Roadside & discounted insurance products
Join AWN Insurance's Risk & Compliance team! Drive compliance & resolve complaints for Australia's leading warranty & insurance provider. Apply now!
12d ago
Listed two hours ago

Case Manager - Customer Disputes Resolution

at Auto & General

This is a Full time job

North Lakes, Brisbane QLD
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Opportunity for you to grow and develop your career with a leading insurer!
  • Toowong or North Lakes location - Close to retail and parking options
  • Make an impact and resolve customer disputes using an impartial approach
Manage the independent assessment, investigation and resolution of internal and external disputes received from the from the AFCA
2h ago
Listed eight days ago

Internal Complaints Specialist

at Suncorp

This is a Full time job

Brisbane QLD
Competitive Salary + WFH + Benefits
subClassification: Litigation & Dispute Resolution
Litigation & Dispute Resolution
classification: Legal
(Legal)
  • The opportunity to make a genuine difference & contribution
  • 12-month contract opportunity based in Brisbane, Sydney or Melbourne
  • ANZ bank transition team
Resolve Internal complaints that arise in banking | Continuously improve the quality of our customers’ experiences
8d ago
Listed eight days ago

Student Grievances & Complaints Advisor

at The University Of Melbourne

This is a Full time job

Parkville, Melbourne VIC
$119,742 - $129,607 p.a. plus 17% super
subClassification: Student Services
Student Services
classification: Education & Training
(Education & Training)
  • Resolve student complaints, ensuring compliance with policies and fairness.
  • Enhance complaint management procedures for improved efficiency and transparency
  • Brilliant benefits and a flexible hybrid work environment!
Join us as a Student Grievances and Complaints Officer to ensure fair and transparent handling of student issues.
8d ago
Listed twenty seven days ago

APS5 Complaints & APS6 Senior Complaints Officers

at Randstad - Banking & Financial Services

This is a Contract/Temp job

Adelaide SA
$55.00 - $60.00 p.h.
subClassification: Government - Federal
Government - Federal
classification: Government & Defence
(Government & Defence)
  • Multiple Positions, Disability Sector
  • Internal Reviews and Complaints
  • 12 Month Contract
Managing complex and sensitive complaints will be something that comes naturally to you and you will be driven by managing timely outcomes.
27d ago
Listed nineteen days ago

Complaints Resolution Case Manager

at Employ

This is a Full time job

Rhodes, Sydney NSW
based on experience
subClassification: Mortgages
Mortgages
classification: Banking & Financial Services
(Banking & Financial Services)
  • Work from home and in the office -hybrid
  • Mortgage complaints both internal and external
  • Dealing with AFCA escalated complaints
We are seeking an experienced complaints case officer to deal with internal and external complaints working with a leading mortgage provider
19d ago
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