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Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
Listed sixteen days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
16d ago
Listed twenty one days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
21d ago
Listed three days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
3d ago
Listed twenty five days ago

Business Manager (DES) Prahran/St Kilda

at WISE Employment

This is a Full time job

Prahran, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Competitive Salary + Super + NFP Salary Packaging (tax savings) + bonuses + more
  • Work for a purpose driven organisation which genuinely cares about its' people
  • "Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia
Curious, resilient, or a natural born leader? This is the job for you! Be ready to make an impact on your team and community.
25d ago
Listed twenty three hours ago

Workforce Planning Manager

at APT Travel Group

This is a Full time job

Cheltenham, Melbourne VIC
Full Time Salary + Super
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible workplace culture with a hybrid working model
  • Australian owned travel company, passionate about helping travellers explore
  • Familiarisation Trips, Discounted Travel and Health & Wellness perks
APT Travel Group is looking for a Genesys gun to join our team and play a pivotal role in the transformation of our contact centre.
23h ago
Listed six days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
6d ago
Listed eleven days ago

Customer Connections Manager

at CitiPower and Powercor Australia

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • A fabulous opportunity to lead at a senior level & lead an engaged team
  • Work in a business that is supportive, dynamic with amazing employee benefits
  • Take your next big career step with us!
Drive change and strategic initiatives in this lead role for a Customer Connections Manager!
11d ago
Listed three days ago

Customer Service Manager

at CYANERGY PTY LTD

This is a Full time job

Truganina, Melbourne VIC
$75,000 – $90,000 per annum plus superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting opportunity to be part of a growing business
  • Great Team Culture I Flexible working arrangements available
  • Lead a small team of offshore Customer Service professionals
If you want to grow your career in Customer Service and be a part of a fast-paced and dynamic work environment, apply NOW! Role based from VIC or NSW
3d ago
Listed four days ago

Offshore Operations Senior Lead, nib Thrive

at nib health funds limited

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage relationships with our outsourced service providers and stakeholders
  • Deliver and report on the performance metrics of the offshore team
  • Hybrid work to support flexibility
Working closely with service providers from several countries, prior working knowledge of managing multiple offshore teams is essential.
4d ago
Listed twenty five days ago

Business Manager (DES) Melbourne CBD

at WISE Employment

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Competitive Salary + Super + NFP Salary Packaging (tax savings) + bonuses + more
  • Work for a purpose driven organisation which genuinely cares about its' people
  • "Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia
Curious, resilient, or a natural born leader? This is the job for you! Be ready to make an impact on your team and community.
25d ago
Listed eight days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
8d ago
Listed twenty days ago

Customer Service Representative

at Entyce Food Ingredients

This is a Full time job

Scoresby, Melbourne VIC
$65,000 per year + Super
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic food sector
  • World class offices and amenities- Work Life balance
  • Family business that values teamwork
B2B customer focused role with backend interaction to 3PL warehousing, transport, suppliers.
20d ago
Listed nineteen days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
19d ago
Listed twenty nine days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
29d ago
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