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This is a featured job
Featured

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 - $130,355 + 11% Superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Career development support within a creative and exciting environment
  • Permanent full-time opportunity based in the one of our beautiful CBD offices
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices!
This is a featured job
Featured

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
Listed twelve hours ago

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 - $130,355 + 11% Superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Career development support within a creative and exciting environment
  • Permanent full-time opportunity based in the one of our beautiful CBD offices
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices!
12h ago
Listed twenty three days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
23d ago
Listed ten days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
10d ago
Listed six days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
6d ago
Listed six days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
6d ago
Listed six days ago

People Performance Manager

at Toyota Finance Australia

This is a Contract/Temp job

Scoresby, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a leading, innovative and well-respected global brand
  • Fantastic staff benefits and career development opportunities
  • Supportive management and training provided to set you up for success
Toyota Finance Australia has a 12 month fixed term opportunity for an experienced People Performance Manager to join our team.
6d ago
Listed three days ago

Customer Service Manager

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s LEADING sales and marketing agency.
  • Working with leading GLOBAL and NATIONAL blue-chip clients.
  • Flexible and Hybrid Work Environment (combination of WFH and office).
Are you looking to take the next step in your career? Then look no further!
3d ago
Listed twenty eight days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
28d ago
Listed eleven days ago

Offshore Operations Senior Lead, nib Thrive

at nib health funds limited

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage relationships with our outsourced service providers and stakeholders
  • Deliver and report on the performance metrics of the offshore team
  • Hybrid work to support flexibility
Working closely with service providers from several countries, prior working knowledge of managing multiple offshore teams is essential.
11d ago
Listed six days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
6d ago
Listed ten days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
10d ago
Listed twenty four days ago

Workforce Management Specialist

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field sales and marketing agency
  • Full paid training and induction provided
  • Great culture & collaborative team
Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!
24d ago
Listed twenty six days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
26d ago
Listed seventeen days ago

Customer Connections Manager

at CitiPower and Powercor Australia

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • A fabulous opportunity to lead at a senior level & lead an engaged team
  • Work in a business that is supportive, dynamic with amazing employee benefits
  • Take your next big career step with us!
Drive change and strategic initiatives in this lead role for a Customer Connections Manager!
17d ago
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