Insurance Claims Assessor

Tasks and duties

• Managing the process of a claim’s assessment.
• Liaising with people in person, by phone or in writing.
• Determining the cause of the damage.
• Providing empathetic customer service to clients and stakeholders.
• Conducting investigations and interviews to assess the claim.
• Estimating the cost of repairs.
• Collecting and sharing complex information in a way that is easy for people to understand.
• Reviewing documentation including medical records or court reports.
• Calculating and processing claim related payments.
• Preparing recommendations to reduce risks.