Medical Receptionist
An administrative role requiring a high degree of organisation and specialised knowledge.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Medical Receptionist?
- How to become a Medical Receptionist
- Latest Medical Receptionist jobs
- Top skills and experience for Medical Receptionists
- Is Medical Receptionist the right role for you?
- Medical Receptionist role reviews
What's it like to be a Medical Receptionist?
Medical Receptionists are responsible for general administration duties in a medical centre. They are required to greet patients as they arrive, book appointments, monitor stock levels, manage payments, and organise specialist consultations.Did you find this video helpful?
Tasks and duties
- Schedule appointments for clients, including external appointments for those requiring hospital admission and tests
- Process bills and payments
- Fax, scan, file and mail documents.
- Monitor and order stationery and clinical supplies.
- Organise meetings.
- Maintain patient confidentiality at all times.
How to become a Medical Receptionist
There is no required qualification to become a Medical Receptionist. However, courses such as the Certificate III in Business (Medical Administration) (BSB30120) may provide you with valuable skills and knowledge.
- Consider completing a Certificate III in Business (Medical Administration) (BSB30120) or Certificate III in Health Administration (HLT37315).
- A Certificate IV in Health Administration (HLT47315) provides additional training in human resources and recruitment, leadership, and monitoring the compliance of ethical and legal responsibilities.
Compare your salary
Find out how your salary compares with the average salary for Medical Receptionists.Latest Medical Receptionist jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Medical Receptionist jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Medical Receptionist employers on SEEK are looking for job seekers with expertise in the following areas. Billing
Reception
Appointment Setting
Phone Etiquette
Multitasking
Best Practice Software
Appointment Booking
Customer Service
Medical Terminology
Patient Care
Source: SEEK job ads and SEEK Profile data
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Latest Medical Receptionist reviews
Nov 2024
Being a medical receptionist is a rewarding yet challenging role that requires exceptional multitasking, empathy, and resilience to ensure patients receive the best possible care and support.
Reviewer's QualificationCertificate III in Business (Medical Administration)
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationHealthcare & Medical
The good thingsWorking as a medical receptionist brings a mix of enjoyable and challenging aspects. On the positive side, it’s incredibly rewarding to be the first point of contact for patients, offering a warm welc...
The challengesWhile being a medical receptionist has many rewarding aspects, there are a few aspects that can be less enjoyable. One of the main challenges is dealing with difficult or upset patients. While it’s un...
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Oct 2018
Medical Receptionist - You will need bucket loads of patience.
Reviewer's QualificationDiploma of Massage Therapy
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationReception
The good thingsGood things about Medical Receptionist in a family clinic -
Mostly friendly patients & families.
Get to know regular patients & can have a quick chat or laugh with them.
Depending on the size of th...
The challengesChallenges of a Medical Receptionist at a family clinic.
Challenge to manage the clinics policies or procedures against the patients expectations of what they feel or think should happen.
Need a bucke...
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Help people decide if your job is right for them - it only takes a few minutes.Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
