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Show 2 jobs at Australian Financial Complaints Authority
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Featured

Compliance/Complaints Officer

at Australian Warranty Network

This is a Full time job

Tanah Merah, Brisbane QLD
$70,000 – $85,000 per year
subClassification: Compliance & Risk
Compliance & Risk
classification: Banking & Financial Services
(Banking & Financial Services)
  • Product Review award winner for 6 years in a row (2019-2024)
  • Growth opportunities with onsite training & professional development
  • Employee benefits scheme, free annual Roadside & discounted insurance products
Join AWN Insurance's Risk & Compliance team! Drive compliance & resolve complaints for Australia's leading warranty & insurance provider. Apply now!
Listed six days ago

Complaints Resolutions Officer – Mortgages

at Unisys

This is a Full time job

Rhodes, Sydney NSW
We embrace diversity, inclusion & belonging
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People-focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
Manage the end to end comprehensive investigation and resolution of internal/external complaints.
6d ago
Listed seven hours ago

Case Manager - Customer Disputes Resolution

at Auto & General

This is a Full time job

North Lakes, Brisbane QLD
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Opportunity for you to grow and develop your career with a leading insurer!
  • Toowong or North Lakes location - Close to retail and parking options
  • Make an impact and resolve customer disputes using an impartial approach
Manage the independent assessment, investigation and resolution of internal and external disputes received from the from the AFCA
7h ago
Listed thirteen days ago

Case Manager - External Disputes Resolution

at Auto & General

This is a Full time job

Toowong, Brisbane QLD
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Opportunity for you to grow and develop your career with a leading insurer!
  • Permanent full-time role – Toowong or North Lakes location
  • Resolve disputes using an impartial approach
Believe you can make a positive difference to customer and business outcomes? Join our high-performing team of External Disputes Resolution team!
13d ago
Listed eleven days ago

Dispute Resolution Consultant

at Suncorp

This is a Full time job

Brisbane QLD
Competitive Salary + WFH + Benefits
subClassification: Litigation & Dispute Resolution
Litigation & Dispute Resolution
classification: Legal
(Legal)
  • Join a team of devoted problem solvers dedicated to getting the right outcomes
  • Hybrid working, flexible start times with autonomy and freedom
  • 12-month full-time contract opportunity
Internal Dispute Resolution General Insurance Claims | Hybrid working, flexible start times and the autonomy and freedom to plan your day
11d ago
Listed twenty six days ago

Dispute Resolution Specialist

at Shift

This is a Full time job

Sydney NSW
subClassification: Client Services
Client Services
classification: Banking & Financial Services
(Banking & Financial Services)
  • Hybrid workplace environment
  • Learning and development opportunities
  • Attractive remuneration package
A great opportunity for a Dispute Resolution expert to join the amazing Dispute Resolution team. Hybrid work place environment collaborative culture.
26d ago
Listed eight days ago

Internal Complaints Specialist

at Suncorp

This is a Full time job

Brisbane QLD
Competitive Salary + WFH + Benefits
subClassification: Litigation & Dispute Resolution
Litigation & Dispute Resolution
classification: Legal
(Legal)
  • The opportunity to make a genuine difference & contribution
  • 12-month contract opportunity based in Brisbane, Sydney or Melbourne
  • ANZ bank transition team
Resolve Internal complaints that arise in banking | Continuously improve the quality of our customers’ experiences
8d ago
Listed twelve days ago

Disputes Resolution Officer

at Greenstone Financial Services

This is a Full time job

Bella Vista, Sydney NSW
Onsite cafe and gym, parking allowance.
subClassification: Litigation & Dispute Resolution
Litigation & Dispute Resolution
classification: Legal
(Legal)
  • Join Australia's leading Insurance distributor Nationwide
  • Base Salary up to $80,000 base plus super
  • Awarded GREAT PLACE TO WORK 2023
Deliver the highest quality of dispute resolution service whilst working to strict deadlines and ensuring accuracy in reporting.
12d ago
Listed twenty six days ago

Dispute Resolution Officer - Insurance

at AustralianSuper

This is a Full time job

Melbourne VIC
subClassification: Other
Other
classification: Insurance & Superannuation
(Insurance & Superannuation)
  • 2 roles available (permanent & 18-month contract)
  • Flexible working environment
  • Close with internally and external stakeholders
We are looking for 2 Dispute Resolution Officers specialising in insurance to join our team, working closely with AFCA and internal stakeholders.
26d ago
Listed four days ago

Lead Claims Specialist

at Telstra Super

This is a Full time job

Melbourne VIC
subClassification: Claims
Claims
classification: Insurance & Superannuation
(Insurance & Superannuation)
  • Management of daily operations for claims assessment and administration
  • Modern CBD Office. Supportive work life balance - Work 2 days in the office
  • Leading profit-to-members superannuation fund
Join TelstraSuper’s Insurance and Claims team. Manage, process Death & Disability Benefit claims. Insurer or Trustee operations experience required.
4d ago
Listed eleven days ago

Customer Excellence Associate (EDR Case Manager)

at ING

This is a Full time job

Sydney NSW
subClassification: Litigation & Dispute Resolution
Litigation & Dispute Resolution
classification: Legal
(Legal)
  • Annual rest day – an extra day of leave!
  • Discounted ING Home Loans and Health Insurance.
  • Flexible options, with a combination of work from home and work in office.
As a Customer Excellence Associate, you'll utilise your case management expertise to conduct end to end case management of external disputes.
11d ago
Listed twenty nine days ago

Team Leader Customer Relations

at Bank of Queensland

This is a Full time job

Brisbane QLD
subClassification: Other
Other
classification: Banking & Financial Services
(Banking & Financial Services)
  • Excellent salary package with bonus and discount on financial products.
  • Highly flexible WFH options where you can design how you will work.
  • Huge transformation projects
BOQ Group are looking for an experienced Customer Relations Team Leader supporting resolution of complaints within RG271 and AFCA framworks.
29d ago
Listed twelve days ago

Compliance/Complaints Officer

at Australian Warranty Network

This is a Full time job

Tanah Merah, Brisbane QLD
$70,000 – $85,000 per year
subClassification: Compliance & Risk
Compliance & Risk
classification: Banking & Financial Services
(Banking & Financial Services)
  • Product Review award winner for 6 years in a row (2019-2024)
  • Growth opportunities with onsite training & professional development
  • Employee benefits scheme, free annual Roadside & discounted insurance products
Join AWN Insurance's Risk & Compliance team! Drive compliance & resolve complaints for Australia's leading warranty & insurance provider. Apply now!
12d ago
Listed fourteen days ago

Senior Manager Customer Relations

at Bank of Queensland

This is a Full time job

Brisbane QLD
subClassification: Banking - Retail/Branch
Banking - Retail/Branch
classification: Banking & Financial Services
(Banking & Financial Services)
  • Excellent salary package with bonus and discounts on financial products.
  • Highly flexible WFH options where you can design how you will work.
  • 24 Month Fixed Term Contract
Join BOQ Group as a Senior Manager for Customer Relations as we kick off a 2 year project of works across complaints.
14d ago
Listed eight hours ago

Executive Manager, Collections

at Angle Auto Finance

This is a Full time job

Melbourne VIC
subClassification: Banking - Business
Banking - Business
classification: Banking & Financial Services
(Banking & Financial Services)
  • Hybrid working environment - WFH/Office
  • We're a connected, supportive and inclusive business of exceptional people
  • We're building one of Australia's largest independent auto financiers
Responsible for driving performance & compliance of the delinquent portfolio while maintaining & developing relationships with external partners.
8h ago
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