3d ago
3d ago
BaptistCare NSW & ACT
(72 reviews)
Company Profile
Company overview
Industry
Social & Welfare Services
Company size
1,001-5,000
Primary location
BaptistCare NSW and ACT Support Services, Level Two, 22 Brookhollow Avenue. PO Box 7626 Baulkham Hills NSW 2153
We are proud of our facilities, our grounds and our activities - but most of all, we are proud of our community. This is what makes BaptistCare special. We are a community of people who respect one another’s individuality, and who value the support and friendship that comes from an improved quality of life.We are passionate about life transforming care. This is because we practise it every day, in countless ways. At BaptistCare we encourage independence whilst strongly valuing the connections we share within our community. This is the BaptistCare difference. Together, we provide care you can trust.Source: This is an extract from the company's own website.
Jobs at BaptistCare NSW & ACT
Based on your search activity9d ago
9d ago
Reviews overview
3.172 ratings in total
5
20
4
14
3
8
2
11
1
19
74%
47%
What’s it like working at BaptistCare NSW & ACT?
AI summary of recent reviews
BaptistCare NSW & ACT employees particularly value the meaningful relationships they build with their colleagues and the satisfaction of making a positive impact in their clients' lives. Some staff members appreciate the professional development opportunities and flexible working arrangements available within the organisation, which contribute to work-life balance.
However, employees indicate there are opportunities for improvement in several areas. These include enhancing management support and communication, addressing workload distribution and staffing levels, improving team dynamics in some locations, and ensuring adequate resource allocation to support service delivery effectively.
Is this AI summary useful?
Recent reviews
1.0
Service Scheduler
Mar 2026Blue Mountains & Central West NSW3 to 4 years in the role, former employee
Stayed for the money until I mentally burnt out and couldn’t cope anymore
The good thingsSite level friendships
The challengesToxic senior management
Understaffed
Overworked
No support
Unappreciated
Psychological safety of employees
5.0
Care Service Employee
Jan 2026Elderslie NSW 23354 to 5 years in the role, current employee
A rewarding role where no two days are the same.
The good thingsSupportive management who want to see you professionally develop. Management will help you through your studies and workplace. They truly believe in you and want you to achieve. There is room for growth in this company.
The challengesThe amount of domestic assistance that you need to complete can be challenging at times; in the summer, it sucks. 40 degrees cleaning elderly clients' homes who usually do not have aircon on is rough. Apart from that, the only other struggle is waiting for a Case Management position to open; it is like a unicorn, very rare.
2.0
Aged Care Enrolled Nurse
Nov 2025Busselton WA 62801 to 2 years in the role, former employee
Heartless "healthcare" facility.
The good thingsFellow nurses and carers on the floor.
The challengesManagement haven't got a clue. Company has paid to ship in RNs from all over the world instead of supporting their own team first. Treat ENs like dirt and actively tell their staff they are useless. Offered assistance for ENs to continue studying their bachelors and never followed through. Coworker had a car damaged twice in the carpark and the company did nothing, wouldn't even look through security tapes. The company don't listen to or incorporate staff. They also underpay compared to every other aged care facility.
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