1d ago
1d ago
Brightwater Care Group
(81 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Aged Care, Disability, At Home Community Care, Commercial Services, Research
Company size
1,001-5,000
Primary location
Inglewood, WA
We support people of all ages to live a better quality of life. With a track record that dates back to 1901, care is at our core.We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury. With locations between Joondalup and Mandurah, Brightwater cares for people of all ages and abilities, including clients living with dementia, Huntington’s disease and acquired brain injury.To support the growing population of older people who want to remain independent for longer in the community, Brightwater at Home provides services and expert care to people still living in their own homes.
Jobs at Brightwater Care Group
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Our mission statement
Our mission is: "Pursuing the dignity of independence".For Brightwater, no one is beyond care. We value the potential that lives inside each and every one of us, no matter what that looks like. It’s our ability to strive towards our best-self every day, to keep learning and to keep growing.
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Reviews overview
2.981 ratings in total
5
20
4
16
3
8
2
9
1
28
80%
49%
What’s it like working at Brightwater Care Group?
AI summary of recent reviews
Employees consistently appreciate the clients and residents they care for, describing them as lovely and appreciative, which makes the work rewarding and meaningful. Co-workers and team members are frequently praised as friendly, skilled, and supportive, creating a positive collaborative environment. The salary packaging and competitive pay are highlighted as attractive benefits, and some employees note opportunities for growth and progression through different roles within the organisation.
However, there are some potential challenges to consider. Management style can vary across sites, with some employees noting concerns about micromanagement and communication in certain locations. Staffing levels can be lean at times, particularly during morning shifts, which may create a busy work environment. Workload expectations can be high, with some noting changes to working hours that impact their ability to complete tasks. Additionally, some staff members have mentioned that communication and transparency from upper management could be improved across different sites.
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Recent reviews
2.0
Community Support Worker
Apr 2026Canning Vale WA 61551 to 2 years in the role, former employee
Great company to work if you love community but honestly it wasnt for me to drive all the hours.
The good thingsThere were soical event and christmas events
The challengesThe pay wasnt the best management was really poor no support given within schedule and traveling far to client home from Cogee or the way to Rockingham
1.0
Senior Social Worker
Mar 2026Innaloo WA 6018Less than 1 year in the role, former employee
I was ghosted after an interview
The good thingsWasn’t given the opportunity to enjoy anything
The challengesDisrespectful and unprofessional
1.0
Domestic Assistant
Feb 2026Baldivis WA 61713 to 4 years in the role, former employee
Just a number, very challenging management when wanting to help clients.
The good thingsClients are very nice
The challengesThe toxic management, improve staff retention, know their staff, train staff, listen and act to feedback. Don't judge. Be helpful to solve disputes.
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