(52 reviews)

Company Profile

Company overview

Website

Cover-More Travel Insurance

Industry

Insurance

Specialities

Travel Insurance, Assistance providers

Company size

1,001-5,000

Primary location

Level 10, 60 Miller Street, North Sydney, Australia

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.Our brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance.

Jobs at Cover-More Travel Insurance

Based on your search activity

Registered Nurse / Paramedic (Contact Centre)

at Cover-More Group

Brisbane QLD

Fantastic opportunities for RNs or Paramedics who want to use their clinical skills in a new environment that offers rare work-life balance.

classification: Healthcare & MedicalHealthcare & Medical

16d ago

Marketing Executive

at Cover-More Group

North Sydney, Sydney NSW

Partnering with the biggest brands in travel, you’ll be at the forefront of designing and implementing multichannel marketing campaigns.

classification: Marketing & CommunicationsMarketing & Communications

20d ago

Our mission statement

Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Awards and accreditations

Travel Insurer of the Year - WeMoney Awards 2025

Best for Quality - Travel Insurance - WeMoney Awards 2025

Best Travel Insurance - RFI Global 2025 Australian Banking & Finance Awards 2025

Reviews overview

2.852 ratings in total

5

11

4

11

3

6

2

6

1

18

69%

Rate salary as high or average

50%

Employees recommend this employer to friends

What’s it like working at Cover-More Travel Insurance?

AI summary of recent reviews

Cover-More Travel Insurance employees particularly value their colleagues, describing them as helpful, friendly, and supportive. The company offers flexible working arrangements including work from home options, and some employees appreciate the opportunities for growth across different areas of the business. Many find the work interesting and diverse, with new challenges that keep them motivated.

However, employees note some areas for improvement, including challenges with leadership changes and management style which can affect communication and direction. The technological infrastructure and older systems can make daily tasks more challenging, while training programs could be more comprehensive. There are also opportunities to improve communication between departments and streamline processes for better efficiency.

Recent reviews

2.0

Clam Officer

Feb 2026

Brisbane QLD 4000Less than 1 year in the role, former employee

Do not recommend this company

The good thingsMost staff are at least 4 days wfh. In my view this is the only perk of the job.

The challengesVery minimal training, lack of feedback from Team Leaders, low salary and superior air from non contract staff.

1.0

Anonymous title

Oct 2025

Brisbane QLD 40001 to 2 years in the role, former employee

Overall not a great experienc I would not recommend working at Covermore Brisbane.

The good thingsThe colleagues. Great people are employed in claims and customer service roles

The challengesManagement give no real direction, no support, no recognition for achievements, no opportunities for advancement. In almost 2 years working at Cm brisbane I felt very much on my own and isolated. In the last 12 months change in leadership made it difficult and advancement due to favouritism within the management team. If you are not part of the cool kids click you won't get anywhere in the company.

1.0

Claims Officer

Aug 2025

Brisbane QLD 40003 to 4 years in the role, former employee

There's really not much to say about the company Cover-Work has become after the mass exodus of talent at all levels.

The good thingsCover-Work taught me the importance of generating shareholder value and switching tabs in MS teams.

The challengesThe company, and in particular claims department is abysmally run after changing leadership several times. CM is unable to provide the relevant technological infrastructure to underpin the basic day to day tasks required.

Ratings for Cover-More Travel Insurance are shared as-is from employees in line with our community guidelines

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