Company Profile

Employees appreciate the supportive team environment at Crowne Plaza Hotels & Resorts, highlighting the opportunity to work with friendly and passionate colleagues from diverse backgrounds. The chance to meet people from different cultures, both guests and staff, is valued, along with IHG perks such as discounted room rates for travel. Many employees also note opportunities for career advancement and the ability to move across different hotels, as well as the professional and luxurious work environment.

However, there are some potential challenges, including management that can be disorganised with unclear communication and frequently changing priorities. The workload can be demanding, with tight timeframes for completing tasks, particularly during busy periods. Staffing levels can be an issue, with reports of understaffing and frequent sick calls, and some employees have mentioned long working hours with inconsistent rosters. Additionally, training and support may be limited, with staff sometimes expected to perform tasks without adequate preparation.