Optus
    (654 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Telecommunications & Internet Service Providers

    Specialities

    Telecommunications, Communications, Information technology, Entertainment services

    Company size

    5,001-10,000

    Primary location

    Macquarie Park, NSW, Australia
    We're investing in our people, our communities, our networks, and a sustainable future. Our focus is on creating a better more connected future for Australia.

    Jobs at Optus

    Based on your search activity

    at Optus
    Fountain Gate, Melbourne VIC
    Join us for a fulfilling career delivering tailored solutions to customers. Embrace the future with us!
    Join us for a fulfilling career delivering tailored solutions to customers. Embrace the future with us!
    classification: Retail & Consumer ProductsRetail & Consumer Products
    9h ago
    9h ago

    at Optus
    Brisbane QLD
    Join a team that celebrates you, supports you and helps shape your future!
    Join a team that celebrates you, supports you and helps shape your future!
    classification: Retail & Consumer ProductsRetail & Consumer Products
    14h ago
    14h ago

    Our mission statement

    Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

    Featured

    Good teams feel like family
    In our family you can be your true self in a free-thinking culture of collaboration and support. Balance work and play, feel supported, enjoy awesome company events, real flexibility and benefits. All this, with our strong work ethic, underpins our success and how we’re building the foundations of tomorrow.

    Gallery photos

    Reviews overview

    3.4654 ratings in total
    5
    184
    4
    162
    3
    117
    2
    105
    1
    86
    83%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at Optus?

    AI summary of recent reviews

    Employees consistently praise the excellent campus facilities at Optus, which include cafes, restaurants, a gym, tennis courts, and various amenities. Many highlight the quality of their colleagues, noting that staff members are friendly, helpful, and collaborative. The positive workplace culture encourages teams to have fun and be themselves in a supportive environment. Employees also appreciate the opportunities for career development and progression, with supportive leadership helping them grow professionally. Additionally, pay and benefits are competitive, with good employee discounts and incentives for high performance.

    However, there are some potential challenges, such as management quality varying across departments, with communication from senior leaders sometimes being unclear. Staff in sales roles experience significant pressure to meet targets, with changing KPIs and expectations. Frequent restructures and redundancies can create uncertainty about job security. Some employees have found that training can be informal and support may be limited once working independently. Additionally, software systems can be complex and outdated, requiring time to navigate effectively, and some feel that salary increments could be more substantial to address rising inflation.

    Recent reviews

    5.0
    Talent Acquisition Business Partner
    Jan 2026
    Macquarie Park NSW 21133 to 4 years in the role, current employee
    Good organisation for career growth
    The good thingsAccess to great career development opportunities, awesome campus, fun team, have been able to work on a lot of projects
    The challengesBig organisation can be hard to navigate at first understanding how it all works
    2.0
    Customer Service Role
    Oct 2025
    Adelaide SA 50002 to 3 years in the role, current employee
    Short term at best - get the pay while you look for somewhere that will actually value you.
    The good thingsThe only positive is the pay - that is it.
    The challengesAll they want you to do is SELL, all they want you to do is put up with the "Bull". They train you sort of, but when you hit the floor it is fend for yourself. They say they support but any help "disappears" very quickly. There is a core group of favourites and they get the perks - everyone else is discarded. They talk it up about all the great things they are doing and how much they care but it is all smoke and mirrors.
    1.0
    Sales Role
    Aug 2025
    Dubbo & Central NSW2 to 3 years in the role, former employee
    Save your self the Drama
    The good thingsyou get to meet some good people, not all but most good
    The challengeshigh pressure to sell sell sell, no commission only unrealistic "incentives", gaslighting, VERY high turn over of staff
    Ratings for Optus are shared as-is from employees in line with our community guidelines
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