Employees consistently praise the frontline staff and colleagues at Royal Flying Doctor Service, describing them as dedicated, passionate, and professional people who create a strong team environment. Staff appreciate being part of an organisation with a strong mission and meaningful community impact, knowing they are helping to save lives and serve remote communities. Many employees value the flexibility in working arrangements, including work from home options, as well as good education and training opportunities and salary packaging benefits.
However, there are some potential challenges. Many employees indicate that management and leadership could be improved, with concerns about decision-making processes and communication styles. Some staff have noted concerns about workplace culture, particularly regarding accountability and the gap between executive and frontline teams. Remuneration could be more competitive, particularly for remote roles, and some staff in operational roles have experienced challenges with work-life balance due to on-call requirements and demanding rosters. The organisation is experiencing rapid growth and change with new contracts, which can create pressure on existing staff, and there are concerns about staff retention, particularly in remote locations.